Terms and Conditions — GoKong Casino

These Terms and Conditions govern the use of the GoKong Casino platform operated by Dreamline Ventures S.R.L. under a licence from the Tobique Gaming Commission. By registering an account, depositing funds, or using any services on this website, you agree to be bound by these terms. Please read them carefully before using the platform.

1. General Provisions

GoKong Casino is operated by Dreamline Ventures S.R.L., registered under the laws of its jurisdiction. The platform operates under Tobique Gaming Commission Licence No.

0000071. These terms apply to all users accessing the website at gokongcasinoonline.com and its localised versions.

GoKong reserves the right to modify these terms at any time. Updated terms will be published on this page with the effective date. Continued use of the platform after changes constitutes acceptance of the updated terms.

2. Player Eligibility and Sign-Up

Players must be at least 18 years old to create an account. New Zealand players should be aware that GoKong operates as an offshore provider. The Gambling Act 2003 does not specifically prohibit New Zealanders from accessing offshore online casinos, and GoKong is not regulated by the New Zealand Department of Internal Affairs. Only one account per person, household, IP address, or device is permitted. Duplicate accounts will be closed, and funds may be confiscated.

During registration, players must provide accurate personal information including full name, date of birth, email address, and country of residence. GoKong reserves the right to verify this information at any time through the KYC process.

3. Identity Verification and AML Compliance

GoKong may request identity verification before processing withdrawals, during account reviews, or when suspicious activity is detected. Required documents typically include a government-issued photo ID, proof of address (dated within 3 months), and proof of the payment method used. Failure to complete verification within the requested timeframe may result in account restrictions or closure.

4. Payment Methods and Transactions

Deposits are processed through available payment methods as listed in the cashier. The minimum deposit is NZ$10 for most methods (NZ$20 for welcome bonus activation). New Zealand dollars are accepted as a base currency with no conversion fees. GoKong does not charge fees on standard deposits; however, payment providers or banks may apply their own charges.

Withdrawals are subject to identity verification. Processing times vary by method: 24–48 hours for e-wallets and crypto, up to 72 hours for cards, and 3–5 business days for bank transfers.

GoKong reserves the right to request additional documentation before processing large withdrawals. Monthly withdrawal limits may apply based on account status and VIP level.

5. Bonus Terms

All bonuses and promotions are subject to specific terms including wagering requirements, maximum bet limits, game eligibility, and validity periods. The general bonus rules apply unless stated otherwise in individual promotion terms.

Players can hold one active bonus at a time. Withdrawing before completing wagering requirements will forfeit the bonus and associated winnings.

GoKong reserves the right to exclude players from promotions if bonus abuse, irregular play patterns, or collusion is suspected. Promotional offers cannot be combined with other bonuses unless explicitly stated.

6. Fair Play and RNG Standards

All games on the platform are governed by their individual rules, which are available within each game. Results are determined by certified random number generators (RNG). In the event of a system malfunction, all bets placed during the malfunction period may be voided.

Any attempt to exploit software errors, use automated betting systems, or engage in collusion with other players will result in account closure and forfeiture of funds.

7. Responsible Gaming

GoKong provides responsible gaming tools including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion. Players are encouraged to use these tools to manage their gambling activity. Full details are available on the Responsible Gaming page.

8. Account Suspension and Closure

GoKong reserves the right to suspend or close accounts for violations of these terms, suspected fraud, money laundering, underage gambling, or any illegal activity. In such cases, remaining funds may be withheld pending investigation.

9. Limitation of Liability

GoKong is not liable for losses resulting from internet connectivity issues, device malfunctions, unauthorised account access due to player negligence, or third-party service interruptions. The platform provides services on an "as is" basis and makes no guarantees regarding uninterrupted availability.

10. Privacy and Data Protection

Personal data is processed in accordance with the GoKong Privacy Policy. The platform uses SSL encryption for data transmission and stores personal information securely. Players can review, update, or request deletion of their data as described in the Privacy Policy.

11. Governing Law and Dispute Resolution

These terms are governed by the laws of the jurisdiction where Dreamline Ventures S.R.L. is registered. In the event of a dispute, players should first contact GoKong customer support. If the matter cannot be resolved internally, players may refer the dispute to the Tobique Gaming Commission or an independent mediation service.

Last updated: July 2026